Howes and Wayko FAQs
If you require assistance when placing your order, or if you require information about our services, deliveries, our return procedure.
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Online Shopping / Orders / Gifting
All items for sale on the howesandwayko.com e-store are available. If you wish to order a significant number of a particular item, please contact our team by telephone or email.
Each product is photographed by a professional photographer and the colours displayed are true to life. However, screen colours may slightly vary from one computer to another.
Please contact us by telephone or by email under the "Contact us" section.
Please, contact us as soon as possible by telephone or by email under the "Contact us" section.
You may experience a few minutes delay after having placed your order and before receiving the order summary. You should also check your "Spam" inbox, as the message may have been delivered there depending on your email settings. If you still have not received an email, please contact us.
All orders are delivered in a Howes and Wayko Gift Box or a Howes and Wayko Gift Bag.
Yes, this is possible, and there will be a small cost for this service.
Payment Process
Visa debit, Visa, MasterCard, American Express, Maestro, and PayPal.
All payments made through Howes and Wayko are secure, however, you should never consider the transmission of data on the Internet to be 100% secure. Any information that you make available online can potentially be recuperated and used by third parties.
Usually, cards and other payment methods are not debited until an order has been accepted and sent. However, your credit card or another payment method may indicate a reserve amount as soon as the order is placed.
This is a unique code made up of 3 or 4 digits which secures remote sale transactions. This code can be found:
On the back of your credit card in the signature field. It is made up of 3 digits (Visa or MasterCard, for example).
On the front, above your card number. It is made up of 4 digits (American Express, for example).
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